Help Center
You asked, we answered
We want to make the experience of shopping with us as easy as possible, which is why we've taken some of the questions we get asked most frequently and compiled them in one place. If you still have something you’d like to know, don’t hesitate to contact us.
Products
Q: What materials do you use for your t-shirts?
A: Our t-shirts are made from 100% organic cotton. We prioritize sustainability and comfort, ensuring that our products are eco-friendly and feel great to wear.
Q: What types of designs do you offer?
A: Our designs feature empowering quotes and imagery that promote inclusivity and support for various communities, such as LGBTQ+, neurodiverse individuals, women, and BIPOC.
Q: Do you offer custom designs?
A: Yes, we are open to creating custom designs. If you have a specific message or design in mind, please reach out to us, and we can discuss bringing your vision to life.
Q: How do I know my size?
A: We provide a detailed size chart on our website to help you find the perfect fit. If you're unsure, feel free to contact us for guidance.
Do you stock extended sizes?
Customer Support
Q: How can I contact you if I have more questions?
A: You can reach us via email at [your email address] or through our contact form on the website. We’re here to help with any questions or concerns you may have.
Q: Can I collaborate with empowermärsch?
A: We are always open to collaborations and partnerships. Please contact us with your ideas, and we’d love to explore potential opportunities.
Returns and Exchanges
Q: What is your return policy?
A: We accept returns and exchanges within 14 days of purchase, provided the items are unworn and in their original condition. Unfortunately, we can't do the shipping back so it's covered by the costumer.
Q: How do I return or exchange an item?
A: To initiate a return or exchange, please contact our customer service team with your order number and reason for return. We will provide instructions on how to proceed.